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Manage Your Hours: Log, Edit, and Monitor

Log new hours and review past submissions from your user account

Log Your Volunteer Hours

From your Volunteer Dashboard, click on the Log Hours button under your organization's name to access your hour log. Add your hours and any additional information required by your organization and click Submit! You should see a confirmation message that your hours were submitted and they will be added to your timesheet.

How do I Sign Up as a Volunteer ?

Learn how volunteers can register for a new user account

As a volunteer, you will need to register under a specific organization on Track It to create a user account. The registration process varies by site so you will need to confirm the preferred registration method with your volunteer coordinator.

In general, there are 3 options available: 

  • Registered directly by site administrator 

  • Self register with a direct link

  • Self register with a public search 

*Please note: the initial registration must be completed via the website before you can access the mobile app. 

Option 1: Registered by Administrator 

Some organizations may choose to register volunteers directly to create user accounts in bulk and onboard everyone quickly. If your organizer creates an account on your behalf, you will likely receive an invitation email from the system. This email will provide you with a one-time access link to login and set a password for your account. 

Troubleshooting Tips: 
  • If you don't receive the invitation email when expected, make sure to check your Spam folder or see if it was hidden from the primary inbox. (Ex. in Gmail, it might be filtered into the Promotions tab) 

  • Use the password reset function to generate a new email with an access link 

  • Contact your site manager to confirm the email address used and check for any typos

  • If needed, ask your site manager to provide a temporary password so you can sign in and update it

Option 2: Self Register with Direct Link

Some organizations may ask volunteers to self register to create their own user account. Each Track It organization will have a direct link so you can easily access the registration page for your site. The direct link is often provided by a site administrator via email or by posting it on their organization's website. 

When you click the direct link from your site administrator, you will see the option to sign in or register for a new account.

 The registration link will redirect you to the registration form that is specific for your organization. The fields required to create a new user account will vary based on your organization's settings. At a minimum, an email address and password will be required to sign up. 

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